Unloading a Personal Vehicle

Exhibitors may unload their own vehicles provided their vehicle qualifies and they do not use any material handling equipment. If you have a personal vehicle (POV) and want to unload at the dock, you can do so if you have a Hand Carry Pass and can hand carry your items to the booth. 

Due to the Convention Center being a unionized facility, anything that cannot be hand-carried from your vehicle must be moved by Freeman. Freeman has a POV Cart Service that will unload and deliver your booth materials and return them to your vehicle at the loading dock after the show.

Below is the detailed process for unloading freight or vehicles.

Exhibitors wishing to self-unload:

1. Check into the Freeman marshaling yard located at Lot E / 500 Memorial Drive / Dallas, Texas 75207
2. Freeman will then assign a time and direct exhibitors to the convention center to unload based on dock availability.
3. Proceed to the convention center once instructed. You will be directed to the hand unload area based on the Teamster Union guidelines. Designated unload areas will be marked. While parked in the self-unload area, exhibitor staff must work as a team of at least two people and one person must remain with the vehicle at all times.
4. Parking in the Hand Carry Unloading area is limited to 1 hour from the time your vehicle enters the area. Vehicles left beyond 1 hour will be ticketed.

*Click Here to see vehicles and dollies that qualify for self-unloading*

Exhibitors who will have Freeman unload their freight (Cart Service)

1. Check into the Freeman marshaling yard located at: Lot E / 500 Memorial Drive / Dallas, Texas 75207
2. Freeman will then assign a time and direct exhibitors to the convention center to unload based on dock availability.
3. Freeman will unload your freight and bring it to your exhibit space, store your empty materials during the event, return the empties at the close of the event at load them on to the outbound carrier of your choice at the close of the show.
4. Please refer to the Freeman POV Cart Service form for rates and information.